Located in the heart of Costa Mesa, Shake Shack is the go-to spot for burger lovers seeking a satisfying treat. Customers rave about the quality of food and exceptional service. Theresa McManigal describes it as a favorite indulgence, highlighting the friendly assistance from staff like Nathan, who helps perfect orders. The warm and welcoming atmosphere is echoed by Susan Haushalter, who praises Tak for his attentive service and patience in explaining the menu, making the experience accessible for newcomers.
A standout experience is noted by Goldi Locks, who enjoyed a delightful visit with her mother. The manager's thoughtful service left a lasting impression, showcasing a commitment to customer satisfaction. Although not every visit is flawless, as Ben Nesbit discovered when his chicken sandwich was missing its star ingredient, the prompt response and willingness to rectify the mistake speak volumes about the restaurant's dedication to service. The overall cleanliness and positive ambiance, coupled with fantastic burgers, guarantee a rewarding dining experience.
Shake Shack Costa Mesa thrives on creating memorable moments through delicious food and friendly faces, ensuring that whether you’re a health-conscious eater or just in for a treat, there's something for everyone. Don’t pass up the chance to indulge in their delightful offerings!
Amenities and More
Service options
Outdoor seating
No-contact delivery
Delivery
Takeaway
Dine-in
Highlights
Fast service
Popular for
Lunch
Dinner
Solo dining
Accessibility
Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet
Assistive hearing loop
Offerings
Alcohol
Beer
Coffee
Comfort food
Food
Quick bite
Small plates
Vegetarian options
Wine
Dining options
Lunch
Dinner
Catering
Dessert
Seating
Amenities
Gender-neutral toilets
Toilet
Atmosphere
Casual
Trendy
Crowd
Family friendly
Groups
Tourists
University students
Planning
Usually a wait
Accepts reservations
Payments
Credit cards
Debit cards
NFC mobile payments
Credit cards
Children
Good for kids
High chairs
Kids' menu
Parking
Free of charge street parking
Free parking lot
Parking
Pets
Dogs allowed outside
Photos
Reviews For Shake Shack Costa Mesa
theresa mcmanigal
Jul 1,2025
Believe it or not, I'm a pretty healthy eater. This might not be my regular meal, but it's a favorite when I want to treat myself. I'm a bit of a newbie, but Nathan at the register helped perfect the order.
Susan Haushalter
Jun 30,2025
Very friendly order taker, I believe his name Tak. We were straining to see the post menu and he gave us a menu card that made it easier for us. He also took his time and explain things that we were ordering and answered several questions. He did an excellent job.
Goldi Locks
Jun 6,2025
I recently dined in with my mother, while she was visiting from Seattle and we had the most amazing experience. The manager working that night went above and beyond. She told us she had worked in one of Seattles locations as well and I can’t remember her name, but she was so kind, had gorgeous pearly whites and the happiest smile. The food we ate was delish and she brought us everything we needed and more, even topped off our drinks for the road. We will most definitely be coming back to visit. What a gem. Wish I could remember her name to give her a shout out! She wore glasses too, hopefully this helps identify her
Ben Nesbit
May 22,2025
The workers are nice and place is clean, but I ordered a chicken sandwich to go, and there was no chicken in the sandwich.. what the heck?? Got the bun, onions, avocado, lettuce, and tomatoes but no chicken Manager said they would reach back out to me when I called, so I will update review accordingly. Update: manager reached out within 10 minutes, seemed a bit skeptical but offered a refund or to remake the sandwich. I chose the remake and it was delicious (despite the wrong sauce being on it haha) This was a silly experience and I know accidents happen, it will not dissuade me from coming here again in the future.
Anna Nikitina
May 3,2025
Sometimes I like to snack on something quickly. Your restaurant is a great solution for this. Overall, I have a very positive impression; you have created a very interesting solution in your segment. The burger was really good, separate five stars for the numbers on the tables, it’s convenient, for the wooden sticks for the potatoes and for frendly customer service
Pantea Amd
Apr 29,2025
As a huge fan of Shake Shack, I always look forward to enjoying their delicious burgers! The quality of the food is consistently excellent, with juicy patties, fresh toppings, and perfectly toasted buns. Each bite is packed with flavor, making it hard to resist coming back for more. The environment at Shake Shack is inviting and vibrant, making it a great spot to relax and enjoy a meal. Whether dining in or grabbing takeout, the experience is always enjoyable. If you haven’t tried their burgers yet, you’re missing out!
Jerry F.
Apr 11,2025
This was my first time coming to a Shake Shack. Hallie the cashier was extremely helpful and had an amazing smile! Very kind and sweet! Nathan brought us our food and was very kind and wanted to make sure we had everything we needed. What a great crew you have here! I'll be back again and again!
Liliana Rigdon
Apr 4,2025
I literally am doing a lesson plan for school and I was on the letter k using ketchup packets. I needed about 100 and they were able to give that amount. They were so sweet and Kylie saved my life. I recommended this restaurant because the service is so good and food is amazing.
Reviews For Shake Shack Costa Mesa